How can we help?

Whether you're planning a trip, creating as a Local, or working with Mapica, reach the right team here.

Traveler support

Questions about your account, Personal Trip, Ready Route, purchases, or using Mapica.

support@mapica.app

Local Creators

Applying to become a Local, your profile, routes, trip requests, or creator account.

locals@mapica.app

Partnerships

Travel platforms, tourism organizations, affiliates, distribution, and commercial partnerships.

partners@mapica.app

Booked with a travel partner?

Tickets, hotels, activities, and car rentals booked through an independent travel partner are managed by that partner. Please use the support details in your booking confirmation for changes, cancellations, or refunds relating to that booking.

Security

Found a potential security issue affecting Mapica? Please contact our security team.

security@mapica.app

Something else?

For general questions that don't fit the categories above, write to us at hello@mapica.app.